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Disclaimer
Netherlands VFS is a service provided by VFS Global Services Pvt. Ltd. ("VFS")
VFS is an outsource partner of Embassy of The Kingdom of The Netherlands in India.
In this capacity VFS is responsible for scheduling appointments, acceptance of applications
and visa fees, submission of applications at The Consulate General of The Kingdom of The Netherlands in Mumbai,
collecting the processed passports from The Consulate General respectively
and returning the passport back to the applicants.
It must be noted that the grant or refusal of The Netherlands visa is at the sole discretion of the
Consulate General of The Kingdom of The Netherlands and VFS is neither involved in the process nor
is liable or responsible in any manner whatsoever for any delay in processing or grant or
rejection of the visa application of any applicant by The Consulate General of
The Kingdom of The Netherlands which reserves the right to ask for further documentation and
to refuse the visa application
VFS takes every reasonable precaution while handling the Documents of applicants and shall not be
liable in any manner whatsoever to the applicant for any Documents which are lost in transit by accident,
theft, natural calamities (act of god) or any other reason outside the control of, or not arising
out of a wilful default of, VFS and also if documents are hand over directly to the Applicant.
The applicant agrees and accepts that the courier acceptance and delivery service through which
the Documents are returned to the applicants by VFS is operated by a third-party. VFS does not
control or operate any courier company, neither does it control or operate any facility or service
provided by the courier company. VFS disclaims any and all liability for any loss or damage caused
to the applicant in the event that his/her Documents are delayed/ misplaced/ lost/ damaged by the
courier company, whether such delay/ misplacement/ loss/ damage result from negligence, accident or
any other cause. In no event shall VFS and/or its representatives be liable for any direct,
indirect, punitive, incidental, special, consequential damages or any damages whatsoever due
to such delay/ misplacement/ loss/ damage of the Documents, including the applicant’s passport.
Without prejudice to the aforesaid, VFS’ and/or its representatives sole and exclusive liability
in case a passport is lost or damaged in transit, is limited/restricted to the reimbursement of the
amount of fees charged by the Ministry of External Affairs, Government of India, for the
replacement of a lost / damaged passport through normal application procedure and shall assist
the applicant in the replacement of the lost visas. Such reimbursement of the fee amount
will be made by VFS to the applicant only on the presentation by the applicant of the payment
receipt issued by the Ministry of External Affairs, Government of India. The applicant agrees
that the foregoing limitation of liability is an agreed allocation of risk between the parties
and this limitation of liability is and shall be an integral part of this disclaimer.
Negotiable Instruments wherever applicable are subject to realization. The service charges
once received by VFS from the applicant vide demand drafts will not be refundable under
any circumstances, irrespective of whether or not the desired visa is granted by
The Consulate General of The Kingdom of The Netherlands to the applicant.
Advertising material may accompany the relevant Documents at the time they are returned
to the applicant. If the applicant does not wish to receive any such advertising material
along with the relevant Documents, the applicant must intimate the VFS in advance at the
time of submitting the Documents. Please note that all advertising material accompanying
the relevant Documents shall have the endorsement of The Netherlands Government.
VFS, in its sole discretion, may change, amend, cancel or withdraw any or all of the terms
and conditions mentioned herein at any time without any prior notice. No employee of VFS has
any authority whatsoever to change / amend / amplify or withdraw any or all of the terms and
conditions mentioned herein without the prior written approval of VFS.
These terms and conditions shall be governed and construed in accordance with the laws of India.
Any claims or disputes arising in relation to the services provided by VFS to the applicant
shall be subject to the exclusive jurisdiction of the courts in Mumbai.
The applicant hereby accepts and confirms that the applicant and/or his/her representative,
prior to submitting the visa application, has read, understood and agreed to be bound by, without
limitation or qualification, all of the terms, conditions and details provided herein.
Corporate Office: 17, Lincoln House, Altamount Road, Mumbai - 400 036.
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